Shipping policy

hipping Policy

At ETHOS 528, we carefully prepare every order to ensure your wellness essentials arrive safely and ready for your next sauna session.

Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times within the United States:

  • Standard Shipping: 3–7 Business Days
  • Expedited Shipping: Available at checkout when offered

Delivery times are estimates and may vary due to weather, carrier delays, holidays, or other factors outside our control.

Tracking Information

Once your order ships, you'll receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

ETHOS 528 is not responsible for packages delayed or lost due to incorrect addresses submitted during checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at:

info@ethos528.com

We'll work with the shipping carrier to resolve the issue as quickly as possible.